FAQ for our storage facility

1. What are your office hours?
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Office Closed

2. When can I access my space?
Access Hours (7 days a week): 7:00 AM – 9:00 PM

3. What types of storage are available?
Drive-up self storage units, plus covered and uncovered outdoor RV parking (availability varies).

4. Do you offer covered and uncovered RV parking?
Yes — Bear Storage offers covered RV spaces and uncovered outdoor RV parking (subject to availability).

5. Is there an RV length limit?
Yes — we can accommodate RVs and trailers up to a maximum length of 40 feet.

6. Are rentals month-to-month?
Yes. All rentals are offered on a month-to-month basis.

7. What security features do you have?
Gated access, well-lit grounds, and a clean, easy-to-navigate facility.

8. How do I pay my bill?

9. How does online move-in work?
  1. Choose your storage unit or RV parking option
  2. Complete the rental and payment online
  3. Move in during access hours (7:00 AM – 9:00 PM)

10. What sizes do you offer?
Bear Storage offers a variety of drive-up unit sizes and outdoor RV parking options. Availability changes often — call (509) 892-5900 for current openings.

11. Is tenant protection/insurance required?
Requirements can vary by rental type. Our team will review any protection/insurance options with you during move-in — call (509) 892-5900 with questions.

12. Where are you located?

Bear Storage

Phone: (509) 892-5900


East Rowan Avenue Location

21919 East Rowan Ave,
Otis Orchards, WA 99027
Office Open Closes at 6:00pm
Closes at 6:00pm
  • 509-892-5900

North Harvard Road Location

5221 North Harvard Road
Otis Orchards, WA 99027
Office Open Closes at 6:00pm
Closes at 6:00pm
  • 509-892-5900
CALL NOW